SERVICES | Workplace
Modern and efficient workspace
We design digital workplaces that improve collaboration and productivity, supporting organisations in Ticino and the Grisons in day-to-day work — in the office or remotely.
Workplace
Day-to-day support in the resolution of IT issues based on customer needs. DOS Group lets you professionally manage each employee’s workstation, including the right tools and active support. A fully customisable package adaptable to every company department.
Day-to-day IT support:
We provide continuous operational support to resolve IT issues quickly and keep business activities running. A dedicated service for users, devices and modern workplaces.
Multi-platform technical support:
We support Windows, macOS, mobile and hybrid infrastructures with an integrated, flexible approach. Compatibility, stability and technical support across multiple technologies and devices.
Multilingual technical support:
We offer technical support in Italian, English, French and German for international companies and users. A multilingual service that improves communication, efficiency and response speed.
Hardware and software issue resolution:
We intervene quickly to diagnose and resolve hardware and software issues, reducing downtime. We support company devices, applications and systems with specialist expertise.
HP Authorized Service Center:
We are authorised to handle warranty interventions and repairs on HP products directly.
Our certified technicians provide qualified support to HP standards.
A single point of contact, from purchase to support.
Analytics and
asset management:
We implement HP Workplace Experience Platform to monitor devices, performance and users’ digital wellbeing. An advanced solution to improve productivity, security and the Workplace experience.
Products and solutions for businesses and individuals:
We offer technology products and solutions for businesses and individuals: desktops, laptops, computer accessories and workstations.
We also supply printers, servers, software and solutions for every need.
Frequently asked questions
The Workplace is a digital work environment that lets employees work securely, flexibly and collaboratively — in the office or remotely.
It fosters collaboration, increases productivity, simplifies document sharing, improves internal communication and strengthens company data security.
Through collaborative platforms, centralised device management, automation of daily tasks and tools such as Microsoft 365, work can be made simpler and more efficient.
A modern workplace depends not only on the tools used, but on how they are integrated into business processes. Centrally managed devices, collaborative platforms, secure access and automation of daily tasks let employees work more simply, productively and flexibly — in the office or remotely. Coherent Digital Workplace design improves user experience and reduces the IT operational load.
Looking for an ICT partner?
You’ve found one.
Tell us about your needs: our team is ready to help you identify the solutions best suited to your business and support you on your digital innovation journey.
Let’s chart the course together: reliable technology, a secure path and continuous growth for your business.