Sales Manager

PERMANENT JOB CONTRACT - MENDRISIO, CH - M/F
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Work in DOS Group

Ours, is a solid company that wants to expand its frontiers with a pioneering mentality and that actively lives and promotes innovation. The Agile methodology, coworking environment and team spirit are an integral part of our culture, that will also evolve thanks to your active contribution.

 

Work and Family

An optimal work/family balance is the basis for a long-term partnership. We experiment with innovative forms of working and integrate them into the offerings for our customers, demonstrating that the conscious use of technology is an enabler for business and the well-being of people.

Position Purpose

Momentum is an emergency management software system that is experiencing strong growth. In order to strengthen its team, Momentum is looking for an account manager to manage an efficient customer-focused service, ensuring the highest quality of services within the agreed timeframe. The person acts as the main contact for a Momentum customer package.

Requirements

  • Be the main point of contact for assigned customers through email, phone, online presentations, and regular in-person meetings.
  • Build and maintain strong customer relationships through regular contact and exceptional customer service, providing advice and guidance on relevant software solutions and processes.
  • Make recommendations for new solutions and services aligned to customer needs.
  • Attend scheduled meetings with other team members to discuss potential pipeline and ongoing activities.
  • Maintain an appropriate level of knowledge of products, services, and technology developments to be able to advise clients.
  • Communication with internal stakeholders to assist in defining and delivering suggested solutions and opportunities.
  • Acquiring new customers

Your professional profile

  • Previous work experience in the field of rescue service preferred
  • Experience in providing customer-centric and needs-based solutions.
  • Strong ability to communicate, present and influence effectively at all levels of the organization, internally and externally.
  • Excellent listening, negotiation, and presentation skills.
  • Commitment to providing first class customer service and building a lasting position of trust.
  • Ability to manage multiple projects at a time while paying close attention to detail.
  • Self-motivated, organized and able to thrive in a results-driven environment.
  • Excellent English level (C1)
  • Required German minimum upper intermediate level B2
  • Other national languages preferred

Details

Hierarchical dependence

Head of Momentum

 

Internal inter-functional relation

Momentum

 

External cross-functional relationship

customers, possible external IT consultants, possible partners

 

Place of work

6850 Mendrisio, Switzerland

 

Job contract

100% | Permanent job

 

Publishing Date

06.03.22

 

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Benefit

PC of your choice
Latest generation interactive whiteboards
Company focused on innovation
Continuous internal training
Football available for breaks
Flexible working hours
Smart Working
Music CD collection
In the building Fitness gym
Street Food once a week