{"id":1439,"date":"2026-10-26T17:42:12","date_gmt":"2026-10-26T16:42:12","guid":{"rendered":"https:\/\/dos-group.com\/helpdesk\/"},"modified":"2026-10-28T10:09:24","modified_gmt":"2026-10-28T09:09:24","slug":"helpdesk","status":"publish","type":"page","link":"https:\/\/dos-group.com\/de\/helpdesk\/","title":{"rendered":"Helpdesk"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull\" style=\"min-height:648px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"1778\" height=\"1000\" class=\"wp-block-cover__image-background wp-image-652 size-large\" alt=\"\" src=\"https:\/\/dos-group.com\/wp-content\/uploads\/servizio-help-desk-1778x1000.jpg\" style=\"object-position:50% 50%\" data-object-fit=\"cover\" data-object-position=\"50% 50%\" srcset=\"https:\/\/dos-group.com\/wp-content\/uploads\/servizio-help-desk-1778x1000.jpg 1778w, https:\/\/dos-group.com\/wp-content\/uploads\/servizio-help-desk-900x506.jpg 900w, https:\/\/dos-group.com\/wp-content\/uploads\/servizio-help-desk-768x432.jpg 768w, https:\/\/dos-group.com\/wp-content\/uploads\/servizio-help-desk-1536x864.jpg 1536w, https:\/\/dos-group.com\/wp-content\/uploads\/servizio-help-desk.jpg 1920w\" sizes=\"auto, (max-width: 1778px) 100vw, 1778px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-70 has-background-dim wp-block-cover__gradient-background has-background-gradient\" style=\"background:linear-gradient(52deg,rgba(0,40,78,0.58) 53%,rgba(0,0,0,0.31) 92%)\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-white-color has-text-color has-link-color has-montserrat-font-family has-h-1-font-size wp-elements-1 wp-block-paragraph\" style=\"margin-bottom:36px;font-style:normal;font-weight:700\">Helpdesk<\/p>\n\n\n\n<div class=\"wp-block-group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-0dd4d4f8 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:45px\">\n<div class=\"wp-block-button icon-btn icon-arrow-down\"><a class=\"wp-block-button__link wp-element-button\" href=\"#contatti\">Kontaktieren Sie uns<\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:90px;padding-bottom:0px\">\n<p class=\"has-text-align-center has-black-color has-text-color has-link-color has-montserrat-font-family has-h-4-font-size wp-elements-2 wp-block-paragraph\" style=\"margin-bottom:50px\"><strong>SUPPORTNUMMER:<\/strong> +41 (0)91 640 99 60<\/p>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-49496290 wp-block-group-is-layout-flex\">\n<p class=\"has-bodybig-font-size wp-block-paragraph\"><strong>TeamViewer herunterladen:<\/strong><br>F\u00fcr Support bei Windows- und macOS-Systemen<\/p>\n\n\n\n<style data-wp-block-html=\"css\">\n.teamviewer-button {\n    display: inline-flex;\n    align-items: center;\n    gap: 14px;\n  padding: 16px 30px;\n    background: #0b0d60;\n    color: #ffffff;\n\n    border-radius: 17px;\n\n    font-size: 16px;\n    font-weight: 600;\n    line-height: 1;\n\n    text-decoration: none;\n\n    transition:\n        background-color 0.2s ease,\n        transform 0.2s ease;\n}\n\n.teamviewer-button:hover {\n    background: #15177a;\n    color: #ffffff;\n    transform: translateY(-2px);\n}\n\n.teamviewer-button:focus {\n    outline: 3px solid rgba(11, 13, 96, 0.25);\n    outline-offset: 3px;\n}\n\n.teamviewer-icon {\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    flex: 0 0 auto;\n}\n\n.teamviewer-icon svg {\n    display: block;\n    width: 30px;\n    height: 30px;\n}\n\n\n\/* Responsive *\/\n@media (max-width: 600px) {\n\n    .teamviewer-button {\n        gap: 8px;\n        padding: 14px 18px;\n        font-size: 16px;\n        border-radius: 12px;\n    }\n\n    .teamviewer-icon svg {\n        width: 26px;\n        height: 26px;\n    }\n\n}\n<\/style>\n\n<a href=\"https:\/\/get.teamviewer.com\/dosgroup\" class=\"teamviewer-button\" target=\"_blank\" rel=\"noopener noreferrer\">\n\n    <span class=\"teamviewer-icon\">\n        <svg viewBox=\"0 0 64 64\" aria-hidden=\"true\">\n            <rect x=\"3\" y=\"3\" width=\"58\" height=\"58\" rx=\"7\" fill=\"#fff\"><\/rect>\n            <circle cx=\"32\" cy=\"32\" r=\"19\" fill=\"#0b0d60\"><\/circle>\n            <path d=\"M18 32 L27 24 V29 H37 V24 L46 32 L37 40 V35 H27 V40 Z\" fill=\"#fff\"><\/path>\n        <\/svg>\n    <\/span>\n\n    <span>TeamViewer herunterladen<\/span>\n<\/a>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-black-color has-alpha-channel-opacity has-black-background-color has-background is-style-wide has-custom-css wp-custom-css-df470807\" style=\"margin-top:40px;margin-bottom:40px\"\/>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-49496290 wp-block-group-is-layout-flex\">\n<p class=\"has-bodybig-font-size wp-block-paragraph\"><strong>AnyDesk herunterladen:<\/strong><br>F\u00fcr Support bei Windows- und macOS-Systemen<\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\">\n<style data-wp-block-html=\"css\">\n.anydesk-button {\n    display: inline-flex;\n    align-items: center;\n    gap: 14px;\n\n      padding: 16px 30px;\n\n    background: #ff4438;\n    color: #ffffff;\n\n    border-radius: 17px;\n\n    font-size: 16px;\n    font-weight: 600;\n    line-height: 1;\n\n    text-decoration: none;\n\n    transition:\n        background-color 0.2s ease,\n        transform 0.2s ease;\n}\n\n.anydesk-button:hover {\n    background: #e83c32;\n    color: #ffffff;\n    transform: translateY(-2px);\n}\n\n.anydesk-button:focus {\n    outline: 3px solid rgba(255, 68, 56, 0.25);\n    outline-offset: 3px;\n}\n\n.anydesk-icon {\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    flex: 0 0 auto;\n}\n\n.anydesk-icon svg {\n    display: block;\n    width: 30px;\n    height: 30px;\n}\n\n\n\/* Responsive *\/\n@media (max-width: 600px) {\n\n    .anydesk-button {\n        gap: 10px;\n        padding: 15px 20px;\n        font-size: 21px;\n        border-radius: 14px;\n    }\n\n    .anydesk-icon svg {\n        width: 46px;\n        height: 46px;\n    }\n\n}\n<\/style>\n\n<a href=\"https:\/\/get.anydesk.com\/QpmddKwc\/DOSGroupSA_Customers.exe\" class=\"anydesk-button\" target=\"_blank\" rel=\"noopener noreferrer\">\n\n    <span class=\"anydesk-icon\">\n        <svg viewBox=\"0 0 64 64\" aria-hidden=\"true\">\n            <rect x=\"5\" y=\"5\" width=\"24\" height=\"24\" fill=\"#ffffff\"><\/rect>\n            <rect x=\"35\" y=\"5\" width=\"24\" height=\"24\" fill=\"#ffffff\"><\/rect>\n            <rect x=\"5\" y=\"35\" width=\"24\" height=\"24\" fill=\"#ffffff\"><\/rect>\n            <rect x=\"35\" y=\"35\" width=\"24\" height=\"24\" fill=\"#ffffff\"><\/rect>\n        <\/svg>\n    <\/span>\n\n    <span>AnyDesk herunterladen<\/span>\n<\/a>\n\n\n\n<style data-wp-block-html=\"css\">\n.anydesk-mac-button {\n    display: inline-flex;\n    align-items: center;\n    gap: 14px;\n\n  padding: 16px 30px;\n\n    background: #ff4438;\n    color: #ffffff;\n\n    border-radius: 17px;\n\n    font-size: 16px;\n    font-weight: 600;\n    line-height: 1;\n\n    text-decoration: none;\n\n    transition:\n        background-color 0.2s ease,\n        transform 0.2s ease;\n}\n\n.anydesk-mac-button:hover {\n    background: #e83c32;\n    color: #ffffff;\n    transform: translateY(-2px);\n}\n\n.anydesk-mac-button:focus {\n    outline: 3px solid rgba(255, 68, 56, 0.25);\n    outline-offset: 3px;\n}\n\n.anydesk-mac-icon {\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    flex: 0 0 auto;\n}\n\n.anydesk-mac-icon svg {\n    display: block;\n    width: 30px;\n    height: 30px;\n    color: #ffffff;\n}\n\n\n\/* Responsive *\/\n@media (max-width: 600px) {\n\n    .anydesk-mac-button {\n        gap: 10px;\n        padding: 15px 20px;\n        font-size: 16px;\n        border-radius: 14px;\n    }\n\n    .anydesk-mac-icon svg {\n        width: 26px;\n        height: 26px;\n    }\n\n}\n<\/style>\n\n<a href=\"https:\/\/my.anydesk.com\/v2\/api\/v2\/custom-clients\/downloads\/public\/YS2OOL2RDBIV\/DOSGroupSA_Customers_MacOS.dmg\" class=\"anydesk-mac-button\" target=\"_blank\" rel=\"noopener noreferrer\">\n\n    <span class=\"anydesk-mac-icon\">\n        <svg viewBox=\"0 0 384 512\" aria-hidden=\"true\">\n            <path fill=\"currentColor\" d=\"M318.7 268.7c-.2-36.7 16.4-64.4 50-84.8-18.8-26.9-47.2-41.7-84.7-44.6-35.5-2.8-74.3 20.7-88.5 20.7-15 0-49.4-19.7-76.4-19.7C63.3 139.7 4 184.8 4 276.5c0 27.1 5 55.1 14.9 84.5 13.3 39.3 61.3 134.2 111.7 132.6 26.4-.6 45-18.7 78.5-18.7 32.5 0 49.7 18.7 78.6 18.7 50.8-.7 96.2-87.8 108.8-127.3-67.9-32.2-64.4-93.8-62.8-97.6zm-58.5-164.2c27.3-32.4 24.8-61.9 24-72.5-24.1 1.4-52 16.4-67.9 34.9-17.5 19.8-27.8 44.3-25.6 71.9 26.1 2 49.9-11.4 69.5-34.3z\"><\/path>\n        <\/svg>\n    <\/span>\n\n    <span>AnyDesk herunterladen<\/span>\n<\/a>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull contatti-container pt-sm-60 pb-sm-60 has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:144px;padding-bottom:144px\">\n<div id=\"contatti\" class=\"wp-block-group has-background is-layout-constrained wp-container-core-group-is-layout-2ae9561c wp-block-group-is-layout-constrained\" style=\"border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-left-radius:20px;border-bottom-right-radius:20px;background-color:#f6f6f6;padding-top:70px;padding-right:80px;padding-bottom:70px;padding-left:80px\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-content-justification-left is-layout-constrained wp-container-core-column-is-layout-655d2e59 wp-block-column-is-layout-constrained\">\n<div class=\"wp-block-group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-40875af6 wp-block-group-is-layout-constrained\">\n<p class=\"has-black-color has-text-color has-link-color has-montserrat-font-family has-h-3-font-size wp-elements-3 wp-block-paragraph\" style=\"margin-top:0px;margin-bottom:0px;font-style:normal;font-weight:600;letter-spacing:-0.6px\">Suchst du einen ICT-Partner?<\/p>\n\n\n\n<p class=\"has-link-color-color has-text-color has-link-color has-montserrat-font-family has-h-3-font-size wp-elements-4 wp-block-paragraph\" style=\"margin-top:0px;margin-bottom:8px;font-style:normal;font-weight:600;letter-spacing:-0.6px\">Du hast ihn gefunden.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Erz\u00e4hl uns von deinen Anforderungen: Unser Team steht dir zur Verf\u00fcgung, um die f\u00fcr dein Unternehmen am besten geeigneten L\u00f6sungen zu finden und dich auf dem Weg der digitalen Innovation zu begleiten.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1605-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"1605\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/1439#wpcf7-f1605-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1605\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.4.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1605-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form row\">\n<div class=\"field col-6 col-md-6 col-sm-12\"><label for=\"nome\" class=\"hide\">Vorname *<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"nome\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Vorname*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><\/div>\n<div class=\"field col-6 col-md-6 col-sm-12\"><label for=\"cognome\" class=\"hide\">Nachname *<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-surname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"cognome\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nachname*\" value=\"\" type=\"text\" name=\"your-surname\" \/><\/span><\/div>\n<div class=\"field col-6 col-md-6 col-sm-12\"><label for=\"email\" class=\"hide\">E-Mail *<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-Mail*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/div>\n<div class=\"field col-6 col-md-6 col-sm-12\"><label for=\"telefono\" class=\"hide\">Telefon<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" id=\"telefono\" aria-invalid=\"false\" placeholder=\"Telefon\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span><\/div>\n<div class=\"field col-12 col-md-12 col-sm-12\"><label for=\"azienda\" class=\"hide\">Unternehmen <\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"azienda\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Unternehmen\" value=\"\" type=\"text\" name=\"azienda\" \/><\/span><\/div>\n<div class=\"col-12 col-md-12 col-sm-12\">\n<div><label for=\"messaggio\" class=\"hide\">Nachricht<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"messaggio\" aria-invalid=\"false\" placeholder=\"Nachricht\" name=\"your-message\"><\/textarea><\/span><\/div>\n<div class=\"dis mt-20 mb-20\">* Pflichtfelder<\/div>\n<div class=\"privacy mb-30\"><span class=\"wpcf7-form-control-wrap\" data-name=\"privacy\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"privacy\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Ich habe die <a href=\"https:\/\/dos-group.com\/privacy-policy\/\">Datenschutzerkl\u00e4rung<\/a> gelesen und stimme ihr zu<\/span><\/label><\/span><\/span><\/span><\/div>\n<div><span id=\"wpcf7-6ae891ac0a640-wrapper\" class=\"wpcf7-form-control-wrap cf7apps-honeypot-wrap honeypot-124-wrap\" style=\"position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;\"><label for=\"wpcf7-6ae891ac0a640-field\" class=\"hp-message\">Bitte lassen Sie dieses Feld leer.<\/label><input id=\"wpcf7-6ae891ac0a640-field\"  placeholder=\"Bitte lassen Sie dieses Feld leer.\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"honeypot-124\" value=\"\" autocomplete=\"new-password\" tabindex=\"1000\" data-cf7apps-tabindex=\"1000\" \/><\/span><\/div>\n<div><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn\" type=\"submit\" value=\"ANFRAGE SENDEN\" \/><\/div>\n<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-content-justification-right is-layout-constrained wp-container-core-column-is-layout-ffac8012 wp-block-column-is-layout-constrained\">\n<div class=\"wp-block-cover has-custom-content-position is-position-bottom-center\" style=\"border-top-left-radius:12px;border-top-right-radius:12px;border-bottom-left-radius:12px;border-bottom-right-radius:12px;min-height:100%;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"791\" height=\"804\" class=\"wp-block-cover__image-background wp-image-154 size-full\" alt=\"\" src=\"https:\/\/dos-group.com\/wp-content\/uploads\/dosgroup.png\" data-object-fit=\"cover\" srcset=\"https:\/\/dos-group.com\/wp-content\/uploads\/dosgroup.png 791w, https:\/\/dos-group.com\/wp-content\/uploads\/dosgroup-590x600.png 590w, https:\/\/dos-group.com\/wp-content\/uploads\/dosgroup-768x781.png 768w\" sizes=\"auto, (max-width: 791px) 100vw, 791px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim wp-block-cover__gradient-background has-background-gradient\" style=\"background:linear-gradient(0deg,rgba(10,13,23,0.89) 0%,rgba(20,17,30,0) 42%)\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center has-bodybig-font-size wp-block-paragraph\">Gemeinsam legen wir die Richtung fest: zuverl\u00e4ssige Technologie, sicherer Weg und kontinuierliches Wachstum f\u00fcr dein Business.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>SUPPORTNUMMER: +41 (0)91 640 99 60 TeamViewer herunterladen:F\u00fcr Support bei Windows- und macOS-Systemen TeamViewer herunterladen AnyDesk herunterladen:F\u00fcr Support bei Windows-&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/menu-trasparent.php","meta":{"footnotes":""},"categoria":[],"class_list":["post-1439","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Helpdesk - DOS Group SA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dos-group.com\/de\/helpdesk\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Helpdesk - DOS Group SA\" \/>\n<meta property=\"og:description\" content=\"SUPPORTNUMMER: +41 (0)91 640 99 60 TeamViewer herunterladen:F\u00fcr Support bei Windows- und macOS-Systemen TeamViewer herunterladen AnyDesk herunterladen:F\u00fcr Support bei Windows-...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dos-group.com\/de\/helpdesk\/\" \/>\n<meta property=\"og:site_name\" content=\"DOS Group SA\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-28T09:09:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dos-group.com\/wp-content\/uploads\/servizio-help-desk-1778x1000.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" 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